Terms of service

This website is operated by Doxie Chaos Club. Throughout the site, the terms “we”, “us”, and “our” refer to Doxie Chaos Club.

By visiting our website and/or purchasing something from us, you agree to be bound by these Terms of Service, including any additional policies referenced here or available by link.

Please read these Terms carefully before using our website or placing an order.

Online Store Terms

By using this site, you confirm that you are at least the age of majority in your state, province, or country of residence, or that you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products or website for any illegal or unauthorized purpose.

Products and Availability

Doxie Chaos Club sells made-to-order apparel and related products. Product availability, colors, sizes, prices, and descriptions may change without notice.

We do our best to display product colors and details as accurately as possible, but we cannot guarantee that your device’s screen will display colors exactly as they appear in real life.

Made-to-Order Products

Most of our products are made to order. This means your item is produced after your order is placed.

Because of this, we do not accept returns or exchanges for buyer’s remorse, wrong size selection, color preference, or change of mind. Please review product details, size information, and shipping address carefully before placing your order.

For more information, please review our Return and Refund Policy.

Orders and Payment

When you place an order, you agree to provide current, complete, and accurate purchase and account information.

We reserve the right to refuse or cancel any order at our discretion, including orders that appear to be fraudulent, incorrect, or placed in violation of these Terms.

All prices are listed in USD unless otherwise stated. Shipping, taxes, and any applicable duties may be calculated at checkout.

Shipping

Shipping times and costs vary depending on your order, destination, carrier availability, and production time.

Estimated delivery time includes production time plus shipping time. Delivery dates are estimates and are not guaranteed.

For more information, please review our Shipping Policy.

Third-Party Fulfillment

Our products may be produced, packed, and shipped by third-party fulfillment partners, including print-on-demand providers.

By placing an order, you understand that production and shipping may be handled by our fulfillment partners on our behalf.

Returns, Refunds, and Order Issues

If your item arrives damaged, misprinted, defective, or incorrect, please contact us within 14 days of delivery with your order number and a clear photo of the issue.

If the issue is confirmed, we will work with our fulfillment partner to arrange a replacement or another appropriate solution.

We do not offer returns or exchanges for buyer’s remorse, wrong size selection, color preference, or change of mind.

Accuracy of Information

We try to keep the information on this website accurate and up to date. However, we do not guarantee that all information, product descriptions, pricing, availability, or other content is always complete, current, or error-free.

We reserve the right to correct errors, update information, or cancel orders if any information on the site is inaccurate.

Intellectual Property

All content on this website, including brand names, logos, product designs, images, graphics, text, and other materials, is owned by or licensed to Doxie Chaos Club unless otherwise stated.

You may not copy, reproduce, distribute, modify, or use our content for commercial purposes without written permission.

User Comments and Submissions

If you send us comments, feedback, ideas, suggestions, photos, or other materials, you agree that we may use them for business purposes, including improving our products, website, marketing, or customer experience.

You agree not to submit anything unlawful, abusive, defamatory, obscene, infringing, or harmful.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the content, policies, or practices of third-party websites.

Please review third-party policies before using their services.

Limitation of Liability

To the fullest extent permitted by law, Doxie Chaos Club is not liable for any direct, indirect, incidental, special, or consequential damages resulting from your use of our website or products.

Our products are provided “as is” and “as available,” without warranties of any kind, except where required by law.

Changes to These Terms

We reserve the right to update, change, or replace any part of these Terms of Service by posting updates to our website.

Your continued use of the website after changes are posted means you accept those changes.

Contact Information

Questions about these Terms of Service can be sent to us at:

hello@doxiechaosclub.com